Learn and grow from every conversation
Your customer conversations are the most valuable data you have. Echo AI is the first generative AI-native Conversation Intelligence platform that turns every word your customers say into the insights and actions that drive growth.
Your customer conversations are the most valuable data you have. Echo AI is the first generative AI-native Conversation Intelligence platform that turns every word your customers say into the insights and actions that drive growth.
Trusted By
Trusted By
Trusted by
Trusted By
Conversation Intelligence
Conversation Intelligence
Conversation Intelligence
Uncover hidden insights about every customer
Uncover hidden insights about every customer
Uncover hidden insights about every customer
Analyze every single conversation across every channel with human-level depth and give leaders the answers to the critical strategic questions that drive growth and retention.
Analyze every single conversation across every channel with human-level depth and give leaders the answers to the critical strategic questions that drive growth and retention.
A well-structured plan will help ensure smooth execution and minimize delays or bottlenecks.
The first Conversation Intelligence platform built from the ground up on generative AI
The first Conversation Intelligence platform built from the ground up on generative AI
Best-in-class models
Echo AI supports all major 3rd party and hosted large language models (LLMs). New models are constantly being added and evaluated to ensure you have access to the latest and greatest.
Instant start, infinite tweaking
Begin analyzing conversations immediately, no training needed, or dive deeper with powerful, prompt-level customization to suit your specific requirements.
Built to handle your scale
Our infrastructure generates hundreds of millions of data points from millions of conversations with 95%+ accuracy. We've built Echo AI from the ground up to handle enterprise scale.
Built to handle your scale
Our infrastructure generates hundreds of millions of data points from millions of conversations with 95%+ accuracy. We've built Echo AI from the ground up to handle enterprise scale.
Customer Engagement
Customer Engagement
Customer Engagement
Turn insights into conversions in real-time
Turn insights into conversions in real-time
Turn insights into conversions in real-time
Echo AI immediately detects subtle intent and retention signals from customer data that marketers use to trigger growth or retention campaigns in external tools.
Echo AI immediately detects subtle intent and retention signals from customer data that marketers use to trigger growth or retention campaigns in external tools.
A well-structured plan will help ensure smooth execution and minimize delays or bottlenecks.
Quality Assurance
Quality Assurance
Quality Assurance
Grade every single agent interaction
Grade every single agent interaction
Grade every single agent interaction
Ditch manual, time-consuming call monitoring and scoring. Use AI-powered quality assurance to automate manual call reviews and evaluations.
Ditch manual, time-consuming call monitoring and scoring. Use AI-powered quality assurance to automate manual call reviews and evaluations.
A well-structured plan will help ensure smooth execution and minimize delays or bottlenecks.
Sync conversations from dozens of platforms
John Burke
VP Customer Experience & Technology
"After rolling out Echo AI, we quickly detected product issues, opportunities to improve our team’s performance, and more. In the past, these issues would have slipped through the cracks even though our managers were spending half their day reviewing calls.
With Echo AI, we’ve effectively eliminated manual review – saving hundreds of hours – and we’ve supercharged our ability to understand our customers and detect new trends. We are reviewing less and learning more."
John Burke
VP Customer Experience & Technology
"After rolling out Echo AI, we quickly detected product issues, opportunities to improve our team’s performance, and more. In the past, these issues would have slipped through the cracks even though our managers were spending half their day reviewing calls.
With Echo AI, we’ve effectively eliminated manual review – saving hundreds of hours – and we’ve supercharged our ability to understand our customers and detect new trends. We are reviewing less and learning more."
John Burke
VP Customer Experience & Technology
"After rolling out Echo AI, we quickly detected product issues, opportunities to improve our team’s performance, and more. In the past, these issues would have slipped through the cracks even though our managers were spending half their day reviewing calls.
With Echo AI, we’ve effectively eliminated manual review – saving hundreds of hours – and we’ve supercharged our ability to understand our customers and detect new trends. We are reviewing less and learning more."
John Burke
VP Customer Experience & Technology
"After rolling out Echo AI, we quickly detected product issues, opportunities to improve our team’s performance, and more. In the past, these issues would have slipped through the cracks even though our managers were spending half their day reviewing calls.
With Echo AI, we’ve effectively eliminated manual review – saving hundreds of hours – and we’ve supercharged our ability to understand our customers and detect new trends. We are reviewing less and learning more."
From the blog
From the blog
Request a demo and we'll show you what Echo AI can do with your conversations.
Request a demo and we'll show you what Echo AI can do with your conversations.
Request a demo and we'll show you what Echo AI can do with your conversations.
Request a demo and we'll show you what Echo AI can do with your conversations.
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Solutions
© 2024 All Right Reserved by Echo AI
Solutions
© 2024 All Right Reserved by Echo AI
Solutions
© 2024 All Right Reserved by Echo AI
Solutions
© 2024 All Right Reserved by Echo AI
